Frequently Asked Questions

  • We serve racialized people looking for legal support about family law, immigration law, or criminal law.

    We offer:

    • Up to 4 hours of free legal advice from a lawyer.

    • Plain language legal information.

    • Support navigating the justice system.

    • Referrals to community services.

    • Free community legal clinics.

  • The term ‘racialized' includes all people that are not white. It is also referred to as 'BIPOC' (Black, Indigenous, People of Color).

    Examples of racial/ethnic groups:

    • Indigenous

      • For example: First Nations, Inuk, Inuit, Metis descent

    • Black

      • For example: African, Afro-Caribbean, African Canadian descent.

    • East Asian

      • For example: Chinese, Korean, Japanese, Taiwanese descent

    • South-East Asian

      • For example: Filipino, Vietnamese, Cambodian, Thai, Indonesian, other Southeast Asian descent

    • South Asian

      • For example: East Indian, Pakistani, Bangladeshi, Sri Lankan, Indo-Caribbean

    • Latinx

      • For example: Latin American - Cuba, Dominican Republic, Haiti, Honduras, El Salvador, Costa Rica, Guatemala, Mexico, Panama - Hispanic descent

    • Southwest, North African

      • For example: Arab, Persian, West Asian descent, Afghan, Egyptian, Iranian, Lebanese, Turkish, Kurdish

    • Oceania Pacific

      • For example: Indigenous to Australia or New Zealand, Melanesia, Micronesia, and Polynesia

    • Multiracial/Mixed Race

  • We serve three areas of law:

    • Family law

    • Immigration law

    • Criminal law

  • Our services are free of charge.

    For eligible clients, we can provide a lawyer referral for up to 4 hours with a trauma-informed lawyer.

    If you don’t want to meet a lawyer at a law firm, we also offer free community legal clinics.

  • Yes, our service is anonymous and confidential. You can contact us without sharing your name or contact information.

    If you decide you would like a lawyer referral for free legal advice, you will need to provide some basic personal information. Any information you share with us is confidential.

    You can access our program without asking for a lawyer referral.

  • Law firms need basic personal information to complete conflict-of-interest checks. They ask for your full name, address, and the name of the other party (if applicable).

    This makes sure that a lawyer can work with you without any conflict of interest. An example of a conflict is if they are already working with the opposing party in your situation.

  • We are committed to taking all precautions to protect your contact information and all other information submitted through this website, over the phone, by text, or in person. Read our privacy policy.

  • If you have a legal issue about family law, immigration law, or criminal law, you can register for a time slot at one of our legal clinics.

    A legal clinic is where you can meet privately with a lawyer in a neutral public space. These spaces include private rooms in public libraries, community centres, and our community partners' offices.

    Contact us to register for an upcoming legal clinic.

  • No. A lawyer can help you understand your legal options, but you don’t have to take legal action if you don’t want to.

  • Our staff members will explain our intake process to you and answer any questions you may have.

    If you decide to meet with a lawyer for free legal advice, we will contact you by phone to gather some basic personal information. Any information you share with us is confidential.

  • Yes, you are welcome to bring a support person with you to any of your appointments with us or our lawyers.

    Having a family member, friend, or translator present as a support person or note-taker can be helpful.

    We encourage you to let us know what will make you feel most comfortable and supported during your appointment(s).

  • Our primary language is English, but we have staff that speak Arabic, French, and Vietnamese.

    You are welcome to bring a support person to your meetings with us if you need help with translation or interpretation.

  • We support anyone 18 years of age and older.